Dance With Mop FAQs
Frequently Asked Questions
Many of our customers have specific questions about our professional cleaning services. Here are just a few of the frequently asked questions we hear at Dance with Mop.
When we Arrive
Every basic cleaning includes bedrooms, bathrooms, kitchen and common areas. We will tidy-up sweep, vacuum, and mop floors and make beds. Every cleaning comes with a checklist that your cleaning professional will complete during the final walkthrough.
The following extra services can be added during booking:
- Inside the fridge
- Inside the oven
- Inside cabinets (must be empty)
- Inside drawers (must be empty)
- Inside windows
- Walls
- Deep cleaning
- Green cleaning
- Basement
- Move in/move out
For the safety of our cleaning professionals we can’t perform the following: clean exterior windows, climb ladders, lift objects that weigh more than 25 pounds, move heavy objects (e.g stoves, refrigerators, heavy couches and chairs) mold removal, deep stain removal, insect infestations, pest removal, and hazardous material clean-up.
Note: The add-on service to clean the interior of drawers and cabinets will only be performed if these areas are empty. If you’d like us to clean behind or underneath heavy objects, please move them beforehand or arrange to have them moved during your appointment. If your home does have black mold you should immediately consult a specialist to remove the mold. Only then would we resume cleaning that area.
Yes, we do! We bring our eco-friendly, safe for family and pets products to our services. We can also use your supplies and equipment e.g. vacuum if it’s what you prefer, just add a note to your booking and we will certainly make it happen.
If you have special care requirements (think custom floors), or other surfaces that require special products to clean, we highly recommend you choose to use your products on these surfaces.
Online Booking
Every basic cleaning includes bedrooms, bathrooms, kitchen and common areas. We will tidy-up sweep, vacuum, and mop floors and make beds. Every cleaning comes with a checklist that your cleaning professional will complete during the final walkthrough.
The following extra services can be added during booking:
- Inside the fridge
- Inside the oven
- Inside cabinets (must be empty)
- Inside drawers (must be empty)
- Inside windows
- Walls
- Deep cleaning
- Green cleaning
- Basement
- Move in/move out
For the safety of our cleaning professionals we can’t perform the following: clean exterior windows, climb ladders, lift objects that weigh more than 25 pounds, move heavy objects (e.g stoves, refrigerators, heavy couches and chairs) mold removal, deep stain removal, insect infestations, pest removal, and hazardous material clean-up.
Note: The add-on service to clean the interior of drawers and cabinets will only be performed if these areas are empty. If you’d like us to clean behind or underneath heavy objects, please move them beforehand or arrange to have them moved during your appointment. If your home does have black mold you should immediately consult a specialist to remove the mold. Only then would we resume cleaning that area.
Yes, we do! We bring our eco-friendly, safe for family and pets products to our services. We can also use your supplies and equipment e.g. vacuum if it’s what you prefer, just add a note to your booking and we will certainly make it happen.
If you have special care requirements (think custom floors), or other surfaces that require special products to clean, we highly recommend you choose to use your products on these surfaces.